Production Time of E-mail Shortened

Public Records Requests Drive Florida Department of Health to Archive E-mail. (7-3-04). "According to the Florida Sunshine Laws, citizens have the right to request copies of all public records, including e-mails, and expect to receive them in a timely fashion. David Taylor, CIO, Florida Department of Health, says Enterprise Vault automatically archives the e-mails of the Department's 17,000 Microsoft Exchange users statewide, and has already significantly reduced the time his team spends fulfilling public records requests. "We were recently presented with a request that required retrieving 7,700 relevant e-mails," said Taylor. "Using Enterprise Vault's search and retrieval capabilities, we spent only five hours searching for and restoring the e-mails and burning them onto CDs, a process that would have taken over 1,000 man-hours to complete under our old method of restoring from volumes of back-up tapes"